Originally at http://feedproxy.google.com/~r/socialmediatoday_allposts/~3/itX1VDDdBvU/4-tips-actioning-poor-reviews-yelp

What do you do if you’ve got a bad rating on Yelp? This post looks at four ways to respond to negative Yelp reviews, and how they can be used to benefit your business. 

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