Automated Messenger Bots – The Next Evolution in Customer Service?

Originally at http://feedproxy.google.com/~r/socialmediatoday_allposts/~3/UbPxlpxkND8/automated-messenger-bots-next-evolution-customer-service

Facebook is reportedly looking to open up a new Messenger Bot Store soon, a move that could revolutionize customer service. How? Here’s how it might work. …

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