Get Yourself a Social Checkup
Running a successful social campaign in a tightly regulated environment such as healthcare can be a daunting task for any marketing professional. Between privacy laws, data security, and overcoming the public’s “ick” factor for some topics, generating organic reach can seem nigh impossible. How can you overcome these obstacles to create an authentic journey for your customers and highly skilled employees?
According to Lee, it’s all about training, collaboration, and sharing. He has successfully translated the Mayo Clinic’s mission of inspiration, contribution, and placing the patient first into a series of internal and external social platforms that meet the needs of their diverse community of patients, staff, and medical professionals.
These networks are not created for mass appeal but are targeted to support their audience in learning, sharing, and healing. This social infrastructure is held up by a strong educational base of Lee’s design that has helped catapult the Mayo Clinic Social Media Network to success with over 800,000 connections on Facebook alone.
In This Episode
How a solid training program leads to a successful and embedded social network
Why tight government regulations don’t have to mean a social desert for your community
How a well-executed social plan, coupled with training, leads to empowered and professionally advancing employees
Why being professionally responsible means being active on social
Quotes From This Episode
“We want to make healthcare better. If we can do that through social, then we want to do that.” —@LeeAase
“Our founders felt the compulsion to …
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