Originally at http://feedproxy.google.com/~r/socialmediatoday_allposts/~3/vG76NBQvbeM/how-approach-customers-without-intruding-upon-them-5-dos-and-donts

While technology has offered businesses key insights by tapping into the power of predictive analytics, real-time communication channels, and customer data sources, these digital experiences can override one of the most important components to building strong customer relationships: humanity.

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