It’s search Jim, but not as we know it.
The dream of an ultimate personal assistant isn’t a farfetched sci-fi fantasy like the interactive computing systems in Star Trek. It’s technology available today already being applied to search engines.
Leading visionaries in search technology, including Google’s Beshad Behzadi in his keynote speech at the SMX West Keynote to Satya Nadella at Microsoft’s Build conference, are articulating a vision of smarter and more capable personalized help that will drive efficiency, focus and ultimately, happiness.
Nadella believes the next big bet for Microsoft is “conversation as a platform.” This is a more intuitive and accessible canvass integrating into apps, as well as artificial intelligence (A.I.) and bots that can interact with other bots. While the devices and technology used to access search are evolving, search will still be an increasingly integral part of everyday life.
Understanding intent through voice search
Today’s digital assistants like Microsoft’s Cortana, Apple’s Siri and Google Now are voice-search enabled and growing smarter with every interaction. According to comScore, 50% of all searches will be voice searches by 2020.
Since voice search is more conversational and uses natural language, the A.I. is evolving to understand user intent and context based on the previous search queries, multiple step queries and user behavior.
Words can provide invaluable substance to A.I. technology during the search process. For marketers, the longer query stri…
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