Originally at http://tracking.feedpress.it/link/9375/2733678

Posted by Isla_McKetta

[Estimated read time: 15 minutes]

Like most of you, I get a lot of email. Here’s a look at all the marketing emails I received in my personal email in one 24-hour period:

That’s not even counting the transactional shipping confirmations and informational blog post notifications. Or all the work-related newsletters I have sent to my address at Moz.

I do not open most of this email. In fact, preparing for this blog post, I’ve had a really fun time shunting it off into a folder called “content examples.” But receiving so much email is an excellent opportunity to think about what motivates me to open and email, what doesn’t, and what really annoys me. It’s also given me the chance to think about the various types of email subject lines and how we could all be using them better.

So how do you, as a savvy email marketer, stand out in your customer’s amazingly crowded inbox? I’m here to help you do just that. First we’ll briefly cover the different types of email. Then we’ll talk subject lines and take a close look at how two very different companies — Carter’s/OshKosh B’Gosh and Moz — compose subject lines and what you can learn from both.

Types of email

Before we get into subject lines, it’s important to do a brief overview of the different types of emails, because different types of email require different things from a subject line.

Informational

Informational emails are educational. This doesn’t mean that they have a lesson plan attached, but it does mean that they’re geared to tell a reader something they didn’t already know. Change the logo on your mobile app? Send an informational email. Publish a new blog post? Send an informational email. Updating a user on how many airline miles they have or that a new report is ready? You get the idea.

These email…

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