Originally at http://feedproxy.google.com/~r/socialmediatoday_allposts/~3/xIuj-VwgF8M/your-users-are-speaking-you-are-you-listening-infographic

In the age of social media, your users are louder than ever. All you have to do is search a business to see what users are saying about it. Users are telling business through a megaphone what they like, what they don’t like, and what they want to see. But the mistake that some businesses make is not listening. Smart businesses, on the other hand, are letting their users guide their content strategies through user generated content.

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